Guest Relation Officer


Z&J Franchises Pvt LTD

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Job Details

Industry:
Food & Beverages
 
Functional Area:
Field Operations
 
Total Positions:
1
 
Job Type:
Full Time/Permanent
 
Job Location:
Lahore, Punjab, Pakistan
 
Job Nature:
Private
 
Gender:
Female
 
Age:
20 to 25 year
 
Education:
Minimum Bachelors
 
Degree Title:
Public Relations
 
Career Level:
Experienced (Non-Manager)
 
Career Level:
First Shift (Day)
 
Minimum Experience:
2 Years
 
Experience Detail:
2-3 years of experience in a fast food/quick-service retail industry
 
Travel:
Not Required
 
Work Permit Required:
Pakistan
 
Job Posting Date:
2014-10-28

Job Description:

Ensure that guest check-in and checkout services are done promptly and courteously. Ensure that lobby staff is available at all the times for customer assistance. Provide direction and guidance to lobby staff to meet restaurant goals. Manage special requests for customers including restaurant event / birthdays/ get together reservations. Address guest inquiries and concerns in a timely and professional manner. Coordinate with Event Coordinator in organizing meetings and special events as requested by guests. Maintain the facility clean, safe and appealing. Manage Merchandiser with Marketing Material in lobby. Welcome, greet and meet customers in lobby. Schedule sale channels as per the restaurant demand. Conduct survey for school & corporate businesses.

Skills Required:

Must be Fluent in English

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Question: What is capital of Pakistan?

(Answer can be from islamabad | lahore)